This position supervises all activities associated with the receipt of sponsor/donor mail, including but not limited to opening, sorting and processing of cash, check, credit card and electronic fund transfer donations. Ensures all donations are balanced, deposited, recorded on the sponsor/donor database, and acknowledgments are sent out as required.
Maintains accurate office records relating to sponsor/donor history, including special intentions. Compiles, analyzes and reports data as needed.
Coordinates the service delivery and performance of related vendors including, but not limited to service initiation and trouble shooting.
Works both independently and as a team member to complete special projects that meet and/or exceed industry processing standards (e.g., Remittance and/or Data Entry Processing).
Supervises Donor Relations staff to ensure all mail is processed accurately and timely.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to organize, supervise, train and delegate responsibilities to staff members of a multi-task office.
Ability to take direction from the Development Director balanced by intelligence, initiative, and production skills to carry projects through to completion.
Ability to maintain confidentiality.
Must be highly efficient in Windows and Microsoft Office.
Must have knowledge of and experience in donor database systems.
Ability to understand and use computer technology including, but not limited to database systems and optical scanners to process donations; aptitude to readily identify and isolate system problems in both hardware and software.
Strong analytical skills.
Creativity in recommending improvements for the system; skills in trouble shooting and isolating system problems.
Proven communication skills, written and verbal.
Bookkeeping and financial accounting abilities.
Ability to negotiate with vendors and coordinate vendor services.
About Maryknoll Sisters
Maryknoll Sisters, Making God’s Love Visible,
We are a congregation of women religious. We give witness to God's love and devote our lives in service overseas. As nurses, doctors, teachers, theologians, social workers, environmentalists and more, we serve the needs of the people – the poor, the ailing and the marginalized – where we are missioned. Our mission began in 1912, when we became the first group of Catholic Sisters in the United States founded for overseas mission.
Today we have approximately 450 members from 30 nations serving in 24 countries worldwide.
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National Catholic Development Conference, Inc. 734 15th St NW - Suite 700 Washington, DC 20005-1013 Phone: 202-637-0470 Fax: 202-637-0471 Toll Free: 888-879-6232